How Pest Control Clients Are Getting Screwed

What Our Clients Say

"Jer came by today to lay down some traps for mice in the garage and the house. He's a perfectly cordial gentleman who explained exactly what he was doing and what the cost covered. He even offered to spray a wasp nest in the garage for free.

I'd recommend Jer for professional pest-control needs. I know what he did today is working because I can hear the mice chewing away at the bait in the trap. Looking forward to a mice-free house this fall and winter because of Jer."
-Hashem Hmd UE

"Great service, great price and very informative and honest man."
-Rick Dubeau

"Our wasp problem was way outside my comfort zone. Coutts Pest Control arrived on time and dealt decisively with those wasps. Laid the sledgehammer on them. Jer knows his stuff. Nuff said."
-John Woodward

I’ve used Coutts Pest Control on a couple of occasions, for different pest related issues. On both occasions, the service received was friendly, knowledgeable, and as promised. The service was explained in advance, including the expected results, warranty, etc. – No surprizes. My pest problems were solved quickly and properly. The work was done right the first time and I will use Coutts Pest Control for any future pest control needs.
-Jeremy Sprott

I would like to describe my completely successful experience with Coutts Pest Control. Upon reporting to Mr. Coutts that we had a “rodent” of some kind burrowing under our garage Mr. Coutts was on site within 24 hours.
Within only a day or so he had determined that we had a ground squirrel problem. He offered some alternatives to dealing with the problem and we chose one that ended the problem almost immediately.
My wife and I were most grateful to Mr. Coutts for his swift action in taking care of this worrisome problem.
I would highly recommend Coutts Pest Control’s services to anyone that has an insect or rodent problem.
Coutts really does “give pests the boots!
Sincerely Steve and Jean McCulloch, Petawawa, ON

How Pest Control Clients Are Getting Screwed

I was at a client's house spraying for spiders and while I was doing the job I noticed rat tunnels at the front step. I also noticed other rat tunnels and mouse holes around the garage and along the side of the house.

Furthermore, I saw an exterior bait station (its a locked box containing poison for rodent control) about twenty feet away from the problem... and I saw another two bait stations around the outside of the house.

I noticed by the look of the bait stations that nobody had looked at them in some time. The name of the pest control company was on the bait stations and I recognized the name. This company is considered to be a "reputable" company. It struck me as interesting and I found myself musing, "Why the client would have me treat for spiders when he has dealt with this other company before."

When I was getting payment for the job I made mention about the rats. I asked when the last time this company was there. The client said they were last there in June to start the war against the vermin. Hmmm. Three months since anybody has been there. The client also informed me he has caught several rats and mice since this company has been there.

The client has spent a few hundred dollars to have his problem dealt with and what kind of results does he have to show for his money?

It is clear, based on the results delivered, that all the company ever wanted was his money - and that ridding him of his problem wasn't important.

Any rodent programme needs to be watched carefully. We are back at the client's house guaranteed between 2-4 weeks after the first visit. At times earlier depending on the situation.

You pay good money for pest control treatments and should expect to have your problem solved in a timely manner. It is disrespectful to you when nobody shows up for months and the you are left to trap and remove rodents yourself after you've paid someone to do the job.

Have you been taken advantage of by a pest control company? Don't stand for it.

What Our Clients Say

Recently I had a client with a problem with mice getting into their home. This was not an inexpensive home but rather a high end luxury home . I contacted Jer at Coutt's Pest Control and within hours Jer contacted the client, set high tech traps in and around the property and remedied the situation quickly and efficiently . My clients were pleased and have not seen a rodent since . Thanks Jer for a job well done !
Drew Scott
Last fall our barn became overrun with mice and they were getting into everything. Tunnels were made in the insulation, they had gotten into client's lockers and starting to chew at the grain bins. Not knowing how to rid ourselves of this infestation we contacted Coutt's Pest Control. Jer was there within a couple of hours to investigate the situation. Our initial thought was to tear out the insulation as the mice were living in it thinking that would force them back outside. Jer advised us not to do that as we could end up with the mice making their way to the house and then our problems would be much larger. What Jer suggested was to put properly locked bait traps but in the barn and tack room so that we could quickly reduce the mice population and at the same time ensure that other animals were not able to access any of the chemicals.
We quickly decided to follow Jer's professional advise and the same day he had the traps located throughout the facility. About two days later Jer returned to check the traps which we thought was amazing service as there would be no way in such a small amount of time they could require any servicing. Well that was not the case, in two days the traps were almost empty. So what we learned about that was if you can see some mice there are many you cannot see.
Jer maintained the traps after the initial couple of days each week to ensure that everything still had chemicals and that the population was reducing. After about three weeks we were able to safely remove the insulation without any risk of our house becoming infested.
This was a lesson well learned. If you have a problem of this nature call Jer. He is a true professional, rids your property of the problem and keeps other animals and the environment safe.
Donna Stokell
"Our wasp problem was way outside my comfort zone. Coutts Pest Control arrived on time and dealt decisively with those wasps. Laid the sledgehammer on them. Jer knows his stuff. Nuff said."
-John Woodward
“I would like to describe my completely successful experience with Coutts Pest Control. Upon reporting to Mr. Coutts that we had a “rodent” of some kind burrowing under our garage Mr. Coutts was on site within 24 hours. Within only a day or so he had determined that we had a ground squirrel problem. He offered some alternatives to dealing with the problem and we chose one that ended the problem almost immediately. My wife and I were most grateful to Mr. Coutts for his swift action in taking care of this worrisome problem. I would highly recommend Coutts Pest Control’s services to anyone that has an insect or rodent problem. Coutts really does “give pests the boots!” -Steve and Jean McCulloch, Petawawa, ON
"I just wanted to say thank you for all your help with the bed bugs. We really appreciate how hard you worked for us to answer all our questions and to make sure the bugs were all gone." -Rachel Nauta
"I’ve used Coutts Pest Control on a couple of occasions, for different pest related issues. On both occasions, the service received was friendly, knowledgeable, and as promised. The service was explained in advance, including the expected results, warranty, etc. – No surprizes. My pest problems were solved quickly and properly. The work was done right the first time and I will use Coutts Pest Control for any future pest control needs."
—Jeremy Sprott
"Great service, great price and very informative and honest man."
—Rick Dubeau